Terms of service

These terms

Corker is operated by [legal entity name], company registration number [registration number], of [registered postal address]. In these terms "we" and "us" mean that company, and "you" means the person or organisation using Corker.

These terms apply when you join the waitlist, when you use a Corker workspace, and when you simply read this website. If you are agreeing on behalf of a company, you are confirming you are allowed to.

If you do not agree with them, do not use Corker. That is the whole of the acceptance mechanism; there is no pre-ticked box anywhere.

The waitlist is not a contract

Corker is not open for self-service signup. Joining the waitlist tells us you are interested and gives us a way to reach you. It does not create a contract, reserve you a place, guarantee you will be given access, or lock in any future price.

We decide who to admit to the private beta and in what order, and we can decline without giving a reason. Joining the waitlist costs nothing, and you can ask us to remove you at any time — the privacy policy explains how.

Corker is in private beta

Corker is pre-launch software. That is not a disclaimer bolted onto a finished product; it is the actual state of the thing you would be using, and it has consequences worth spelling out.

Features can change, move or be removed. Something you rely on this month may work differently next month.
There will be bugs, including ones that lose or corrupt data. Keep your own copies of anything you cannot afford to lose — Corker exports time entries, and every quote and invoice downloads as a PDF.
There is no availability commitment. The service can be taken down for maintenance, and it can go down without warning.
Corker is provided as it is, without warranties of any kind, to the fullest extent the law allows. We are not promising it is fit for a particular purpose or that it will be uninterrupted or error-free.

If we decide to end the private beta or discontinue Corker entirely, we will tell account holders by email and give you a reasonable period to get your data out before anything is deleted.

Your account and your workspace

Give us accurate details and keep them current. Keep your password to yourself, and turn on two-factor authentication — it is built in, and it is the single most useful thing you can do about account security.

You are responsible for what happens under your account, and a workspace owner is responsible for the people they invite into it. If you think your account has been compromised, sign every other session out from your profile and tell us.

One account per person. Do not share credentials between colleagues — invite them instead, and give them a role that fits what they need to do.

Acceptable use

Use Corker to run your business. Do not use it to:

Break the law, or help anyone else break it.
Store or send anything you have no right to store or send, including other people's personal data you have no lawful basis for.
Send unsolicited bulk email, or use Corker's sending as a route around somebody else's spam controls.
Upload malware, or attempt to get executable content past the upload checks.
Probe, scan or attack the service or the accounts of other customers, or try to reach data that is not yours. Genuine security research is welcome — read the security page and email us first.
Scrape the service, resell access to it, or run it for a third party as though it were your own product.
Deliberately overload the service, or work around rate limits and quotas.
Reverse engineer Corker except to the extent the law says you may.

If something you do threatens the service or other customers, we may suspend access straight away and explain afterwards. For anything less urgent we will ask you to stop first.

Your content stays yours

Everything you put into Corker — your clients, your projects, your documents, your files — remains yours. We claim no ownership of it.

You give us only the permission we need to run the service for you: to store your content, transmit it, back it up, render it into PDFs, and show it to the people in your workspace you have given access to. That permission exists for operating Corker and for nothing else. We do not use your content to advertise, and we do not sell it.

You are responsible for the content itself: that you are allowed to hold it, that it does not infringe anyone's rights, and that where it includes personal data you have a lawful basis for it. Where you put your own clients' personal data into Corker, you are the data controller and we act as your processor. The privacy policy sets out what that means in practice.

What it costs

Nothing, during the private beta. Corker has no payment processing of its own today, so we could not charge you if we wanted to, and we never ask for card details.

Paid plans arrive at launch. Pricing will be published before then and sent to everyone in the private beta, and no one is moved onto a paid plan without agreeing to it first. Nothing in these terms obliges you to start paying. What we can say about pricing today is on the pricing page.

Availability and support

There is no uptime service level agreement, and we are not going to pretend otherwise while the product is in beta. Corker has SLA features for the tickets you handle for your own clients; that is a feature of the software, not a promise about the software.

Support during the private beta is direct and best-effort: email [support contact email address] and you reach the person who builds Corker. We aim to reply within [response time], and we would rather set that expectation low and beat it.

What belongs to us

Corker itself — the software, the name, the design, the documentation and this website — belongs to us. Using the service gives you a limited, non-exclusive, non-transferable right to use it while these terms are in force, and nothing more.

If you send us feedback, an idea or a bug report, we may act on it and build it, with no obligation and nothing owed to you. That is the deal that makes a private beta work, and it does not give us any rights over your content.

Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Where you are a consumer, your statutory rights are unaffected.

Beyond that, and to the extent the law allows: we are not liable for lost profits, lost revenue, lost business, lost goodwill, or for indirect or consequential loss of any kind. We are not liable for loss of data where you could reasonably have kept your own copy, which during a beta you should.

Our total liability to you for everything arising out of or connected with these terms is capped at the greater of the fees you paid us in the twelve months before the claim and [cap amount and currency]. During the private beta you pay us nothing, so in practice the cap is that fixed sum.

Ending it

You can stop at any time. Delete your account from your profile, or ask us and we will close your workspace.

We can end your access if you break these terms, if your use puts the service or other customers at risk, or if we discontinue Corker. Except where the breach is serious enough to need immediate action, we will give you notice and a chance to put it right.

When access ends you have [data retention window] to export your data, after which your workspace content is deleted. Deleting your own user account takes effect immediately and cannot be undone.

Changes to these terms

We will update these terms as Corker changes, and particularly at launch, when pricing arrives. The date at the top is the current version. For a material change we will email account holders rather than quietly editing the page, and continuing to use Corker after a change means you accept the new version.

Governing law

These terms are governed by the law of [governing law jurisdiction], and the courts of [jurisdiction] have exclusive jurisdiction over any dispute — except that if you are a consumer, you keep the right to bring proceedings where you live.

If any part of these terms turns out to be unenforceable, the rest still stands. If we do not enforce something straight away, we have not given up the right to enforce it later.

How to contact us

Questions about these terms: [contact email address]. By post: [postal address].

Terms of service.